Reliable Waterline Repair and Replacement in Columbus and Central Ohio

Understanding the Importance of Your Waterline Infrastructure

The Columbus Division of Water plays a critical role in delivering over 141 million gallons of water daily to homes, schools, and businesses. This system includes miles of underground pipelines, treatment plants, and pump stations, ensuring every drop meets rigorous quality standards.

Proper maintenance and proactive upgrades to aging waterlines are essential for uninterrupted service. Explore the Columbus Division of Water's approach to ensuring a sustainable water future on the Division of Water official page.

What to Do If You Receive a 14-Day Notice

If your Water Line Is Broken and The City of Columbus issues you a 14-day notice than that property owner is responsible for addressing waterline issues. This notice is a formal request to repair or replace a damaged or non-compliant waterline within 14 days to avoid service disruptions or fines.

If you receive a 14-day notice:

• Contact the Columbus Division of Water at (614) 645-7788 for clarification or assistance.
• Engage a licensed contractor to evaluate the problem and provide an approved solution.
• Ensure repairs comply with city standards, using only HDPE plastic or Type K copper materials.

Promptly addressing the notice can prevent further complications and additional costs. For details, visit the Public Utilities page.

How We Can Help You

Facing a waterline issue can be overwhelming, but we are here to simplify the process. Our team specializes in:

• Waterline Repairs: From minor leaks to significant breaks, we diagnose and fix issues quickly to minimize disruption.
• Waterline Replacements: Whether you’re upgrading an old line or addressing a major issue, we provide efficient and reliable replacements.
• Trenchless Solutions: Using advanced trenchless technology, we replace waterlines with minimal disruption to your property.
• 14-Day Notice Assistance: If you’ve received a notice, we handle all aspects of the repair, ensuring compliance with city standards.

Is Your Waterline Broken?

A broken waterline can cause significant issues, but there are common signs to watch for:

• Unexplained wet spots or pooling water in your yard.
• Sudden drops in water pressure throughout your home.
• Discolored or murky water coming from your taps.
• Higher-than-normal water bills without increased usage.

If you notice any of these signs, it’s crucial to take immediate action to prevent further damage. For more detailed information and guidance, visit our Is My Waterline Broken? page.

What to Do If Your Waterline Breaks

A broken waterline can lead to leaks, low water pressure, and property damage. Here's what to do:

• Call the Columbus Division of Water at (614) 645-7788 to report the issue immediately.
• If possible, shut off your water supply at the main valve to prevent further damage.
• Hire a licensed contractor approved by the city to ensure proper repairs and compliance with local codes.

Residents can learn more about identifying and managing waterline issues on the Public Utilities page.

Common Waterline Sizes and Materials

In Columbus, most residential waterlines use 3/4-inch CTS (Copper Tubing Size) pipes. This standard size ensures consistent water delivery for typical household needs.

The City mandates that only two materials are approved for waterline repairs and installations:

• HDPE (High-Density Polyethylene): Flexible, corrosion-resistant, and durable, HDPE pipes are an excellent choice for waterline systems.
• Type K Copper: Known for its reliability and longevity, Type K copper is a premium-grade material commonly used in waterline installations.

Using unapproved materials can lead to failures and violations of city codes. Visit the Columbus Public Utilities page for detailed guidelines on waterline standards.